Work Experience

Junior Software Quality Assurance Engineer

Shikho Technologies Bangladesh Ltd.
June 2023 - Present
Responsibilities :

  • Prepared and executed test cases for Shikho App and Web to ensure functionality, usability, and cross-platform reliability
  • Performed grey-box and API testing by validating API response, headers, and payloads during user interactions to identify issues between frontend and backend sides, utilizing GraphQL Inspector, Postman and Android Studio Logcat
  • Tested web and mobile apps thoroughly, checking how they look and work (UI/UX), making sure all features function properly, and running different types of tests like exploratory, integration, regression, and sanity on various devices and platforms
  • Analyzed and gathered requirements from PRDs (Product Requirement Document) and Figma designs to ensure complete understanding of functional and nonfunctional requirements of a feature before testing
  • Attended daily stand-up and end-of-day meetings to share task updates, discuss blockers, and align with the team on priorities
  • Reported and tracked bugs using ClickUp, followed the bug from start to finish, and worked closely with Developers and Product Managers to make sure the issues were fixed and checked on time
  • Performed sanity testing on Production Releases to ensure basic functionalities worked as expected after deployment
  • Developed over 3000 test cases for Shikho App, Web Portal, Website, and EShop, covering over 22 features
  • Reported over 800 issues, with approximately 670 resolved, contributing to 84% bug-free feature releases
  • Automated Shikho CMS login and user type creation flows using Playwright, enhancing test coverage and reducing manual testing effort by 50%
  • Performed Load Testing on Shikho APP using JMeter Tool ensuring system stability and responsiveness
  • Mentored the new joiners regarding Manual Testing and sharing business knowledge of Shikho APP and Shikho Web-Portal

Skills :

Black Box Testing · Manual Testing · Software Requirements Gathering · Product Requirement Document Analysis · Attention to Detail · Android Testing · Web Testing · Bug Tracking · Regression Testing · Sanity Testing · Bug Report · API Testing · Test Scenarios · Test Planning · Microsoft Excel

Frameworks & Tools :

Android Studio · Postman · GraphQL Network Inspector